TERMS & CONDITIONS
Please read the following terms and conditions before placing an order on FaniD. This website is operated by
By placing your order you agree to the following conditions of sale:
- Only adults over the age of 18 are permitted to purchase items;
- The users of the products and website must use both in the spirit of the company and always in an appropriate manner;
- You agree never to create, email, purchase or print any item which will deceive, offend, harm, threaten, mistreat, defame or misrepresent any person, company, institution or the like or item associated with them;
- By uploading a photo you certify that you have the necessary rights to use and print it;
- You agree never to use any product to falsely obtain credibility, identity of you or
others norto purport in anyway to falsely associate yourself with others;
- You agree never to abuse the site, products or company in any way likely to cause
offenceto them; and
- You agree to refrain from using language, photographs and the like in association with this website and products which may cause
offenceto the company, its employees and any member of the public.
We may refuse to accept your order if:
- An item is out of stock or unavailable;
- Payment has not been successfully
personalisationhas use of inappropriate language or photographs; and
- There has been a product description or pricing error.
All prices set are based on
All prices displayed on FaniD are correct to the best of our knowledge and are maintained and reviewed regularly. In the unusual occurrence of a price being displayed incorrectly, we will inform the client of the error within 7 days of the purchase being made, where we will allow the client to either cancel the order or pay the additional cost.
Discount codes are distributed via various promotions throughout the year. Discount codes apply to internet orders only and can not be applied to a purchase once the payment is completed.
Items are dispatched Monday – Friday only (excluding Hong Kong Bank holidays). Customers are able to enter an alternative delivery address to the billing address at the point of order. We will deliver the products ordered to the address provided for delivery when the order was placed.
Delivery addresses provided must be accurate. If an order is delayed or lost in the post due to an incorrect or incomplete address being provided by the customer, an additional fee will occur for re-dispatch of the order.
Non-Arrival of Goods
In the very unusual circumstances that an item does not arrive within the quoted
In the event that we re-
If the product(s) you have ordered do not arrive within 28 days of placing the order FaniD do not accept liability unless you have contacted us via email within this period.
Deals & Offers
We reserve the right to cancel or revise any purchases that do not comply with this offer. Please note this offer cannot be used in conjunction other discount or offer.
For most items, you have the legal right to cancel your order within 7 working days of receiving the goods. However, this does not apply to
Cancellations can only be accepted on
Refunds, Returns & Exchanges
Due to the
The item(s) must be returned in the condition in which you received it within 30 days of delivery. Due to the individual nature of
The customer is responsible for returning items to FaniD.
Please email us at firstname.lastname@example.org or send us Facebook inbox message.
We respect your privacy without exception. We do not divulge information to anyone.
By Ordering with
1. You agree to use the site, its products and services entirely at your own risk and the company and/or its employees or representatives will not be responsible for damage or consequential damage of any type.
2. You agree to completely indemnify FaniD, its employees and all related companies against any claims, harm, consequential damage or the like associated with your use of this site or any
The total liability of FaniD for any claim whatsoever in connection with the
9:30am – 5:00pm (UTC+8 Monday - Friday)
Except Hong Kong public holidays
Last Updated: July 2019